To open a trouble ticket with tech support please complete the form below. Please include a cell phone or alternate contact number. Customers under maintenance contract receive on-site response within four hours of submission regarding issues of total outage of voice or internet. Issues affecting less than 25% of the users on your network are addressed same business day. Adds, moves or changes are schedule by next business day. Please provide as much information as possible for total system outages. You may also email support@rsi-tel.com or call 770 493 7770 option 3.
Thank you, RSI Support Team
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Your ticket is multi-cast to our complete support staff. You can expect prompt response and corrective action.
Thank you,
RSI Support Staff
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