RSI

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Support

To open a trouble ticket with tech support please complete the form below. Please include a cell phone or alternate contact number. Customers under maintenance contract receive on-site response within four hours of submission regarding issues of total outage of voice or internet. Issues affecting less than 25% of the users on your network are addressed same business day. Adds, moves or changes are schedule by next business day. Please provide as much information as possible for total system outages. You may also email support@rsi-tel.com or call 770 493 7770 option 3.

Thank you,
RSI Support Team
First Name
Last Name
Company Name
Address Line 1
Address Line 2
City
State
Zip Code
Main Billing Telephone Number
Cell phone Call Back Number
E-mail Address
Type of system
Phone Carrier & Internet Provider
Can You Call Extension to Extension
Can You Make or Recive Calls
Do You Have Internet
Is There Power to Your Building & Systems
Comments
Your ticket is multi-cast to our complete support staff. You can expect prompt response and corrective action.

Thank you,

RSI Support Staff

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